Clinic policies

Clear guidance, considered care.

Please read these policies before booking. They help ensure every appointment is safe, well planned and respectful of each client’s needs.

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Consultation & suitability

  • A consultation must be completed before any treatment is carried out. All treatments are subject to a full consultation and medical assessment.
  • You must provide accurate and honest information about your medical history, medications, allergies and previous treatments.
  • Failure to disclose relevant medical information may affect your suitability for treatment and your treatment outcome.
  • DR Aesthetics reserves the right to refuse or postpone treatment if it is considered unsafe, unsuitable or not in your best interests.

Appointments & payment

  • Appointments are subject to availability. Please arrive on time for your appointment.
  • If you arrive late, your appointment may need to be shortened or rescheduled.
  • A booking fee or deposit may be required to secure your appointment and will be deducted from the cost of your treatment.
  • Full payment is required on the day of your appointment unless agreed otherwise.

Cancellations

  • A minimum of 48 hours’ notice is required to cancel or reschedule an appointment.
  • Booking fees and deposits are non-refundable, but may be transferred when sufficient notice is provided in line with this policy.
  • Cancellations made with less than 48 hours’ notice may result in the loss of your booking fee or deposit.
  • Failure to attend your appointment without notice will result in the loss of your booking fee or deposit.

Results & aftercare

  • Every client responds differently to treatment. Individual results vary and cannot be guaranteed.
  • Some treatments may require multiple sessions to achieve the desired outcome.
  • Aftercare instructions will be provided following your treatment. It is your responsibility to follow all pre-treatment and aftercare advice.
  • Failure to follow the recommended aftercare advice may affect your results and increase the risk of complications.
  • If you have any concerns following your treatment, please contact DR Aesthetics as soon as possible.

Clinical photography

  • Clinical photographs may be taken before and after treatment to monitor your progress and maintain accurate treatment records.
  • Before and after photographs will only be used for marketing, advertising or social media with your separate written consent.

Privacy

  • Your personal information and medical records will be stored securely and handled confidentially in accordance with applicable UK data protection laws.
  • Your information will not be shared with third parties unless required by law or with your consent.

Consent & responsibility

  • By proceeding with treatment, you confirm that you understand the benefits, risks and possible side effects explained during your consultation.
  • You agree to follow all advice provided before and after treatment.
  • DR Aesthetics cannot be held responsible for complications resulting from inaccurate medical information, failure to follow aftercare advice or treatment received.

Ready when you are

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